SHIPPING & RETURNS

UK

Orders under £2,500 = £7.50

Orders over £2,500 = Free

Service: DHL/UPS (Next Day)

 

USA

Orders under £2,500 = £35.00

Orders over £2,500 = Free

Service: DHL/UPS (1-2 Days)

 

EUROPE

Orders under £2,500 = £22.00

Orders over £2,500 = Free

Service: DHL/UPS (1-2 Days)

 

REST OF WORLD

Orders under £2,500 = £35.00

Orders over £2,500 = Free

Service: DHL/UPS (2-4 Days)

 

CLICK AND COLLECT

If you prefer to collect your order from the store, you can place your order online and get in contact with us to organise your collection.

 

NOTE ON SHIPPING TIMES:

Delivery times are estimates. Please note that this shipping may take longer for reasons beyond the courier's control. For International orders, delivery times are also subject to customs clearance. If there are delays due to customs, we will ensure to keep you informed.

 

FREE SHIPPING PROMOTIONS

To be notified of our free shipping promotions or other offers valid on our site via email, simply sign up to our online newsletter at the footer of our website.

 

DUTIES & TAXES

Taxes and duties are calculated according to your shipping destination. You can shop online in Euros or Pounds Sterling depending on your shipping destination. UK VAT will be applied to orders shipped to EU and UK, excluding Channel Islands. The online prices shown to shipping destinations outside the EU are excluding VAT. 

International orders, from non-EU countries, will be sent DDU (Delivery Duties Unpaid), which means all relevant import taxes and duties are not included. Thus, any duties and taxes incurred in the country of destination are the responsibility of the customer. Please be advised that tax and duties may not be refundable to NON-EU customers wishing to return items. If a shipment is refused, we will do what we can to void the customs charges and have the shipment returned to CARA MILA. However, we cannot guarantee that customs charges can be voided for a refused shipment. In this case, we will inform you.

 

RETURNS AND EXCHANGES

Returning an item couldn’t be easier. Try your purchases in the comfort of your home and if you need to send them back, you have 14 days from the date you received your order to exchange or return. Please note we cannot accept returns on Bespoke orders.

The customer is responsible for returning items on all exchanges from UK; however, if you are based outside the EU you may need to pay taxes and duties on this.

Please make sure your items are returned new, unused and with all CARA MILA and designer garment tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer.

For more details see our full return policy

 

SIZE GUIDEX

IT 36 38 40 42 44 46 48
US 00 0 2-4 4-6 8 10 12
UK 4 6 8 10 12 14 16
FR 32 34 36 38 40 42 44
DE/DK 30 32 34 36 38 40 42
RU 38 40 42 44 46 48 50
AUS 4 6 8 10 12 14 16
JPN 3 5 7 9 11 13 15
XXS-XS S S-M M M-L L-XL XL-XXL